Questions? We're Here to Help.
Whether you're curious about our brand-new townhomes and single-family homes for rent in Lawrenceville, GA, pet policies, lease terms, community amenities, or the application process, you'll find answers to many of your questions here. At The Mabry, we believe finding your next home should feel simple and welcoming. Explore our frequently asked questions to learn more about our thoughtfully designed rental homes, modern amenities, and everything that makes our community a place where comfort, connection, and carefree living come together. If you need additional assistance, our friendly leasing team is always happy to help.
Leasing and Application
What does the application and leasing process look like?
Applying at The Mabry is simple! Browse our available floorplans at www.livemabry.com, select your preferred home, and click Apply Now to begin your online application. Once submitted, our leasing team will review your application and follow up within 24 hours. Upon approval, you will sign your lease electronically and pay your move-in costs to secure your home.
How long does it take for an application to get approved?
Most applications are reviewed within 24 hours of submission. Our leasing team will contact you with a decision and any next steps.
What all do I need to apply?
To complete your application you will need:
A valid government-issued photo ID
Proof of income (see acceptable income sources below)
Application fee of $100
Administrative fee of $250
What income is required to qualify?
Applicants must have a combined household income of at least 2.5 times the monthly rent. For example, for a $2,300 home, a minimum income of $5,750 per month is required.
What is acceptable proof of income?
We accept:
Link your bank account via Plaid for deposit verification
3 most recent pay stubs
Bank statements from the last 3 months
What happens if I'm approved for an apartment but my roommate is not?
If one applicant is approved and another is not, the approved applicant may qualify individually if they meet income requirements on their own. Please contact our leasing office to discuss your options.
Do you offer short-term leases?
Short-term leases are available at a premium monthly rate. Contact our leasing office for current availability and pricing.
What lease terms are available?
We offer flexible lease terms ranging from 6 to 14 months. Current available terms include 6, 7, 8, 9, 10, 11, 12, 13 or 14 months. Visit our website for pricing by term length.
Is there a preferred employer program? If so, who are the preferred employers?
Yes. We offer discounts or incentives for employees of specific industries and/or companies. Contact our leasing team to learn more about your exclusive benefit.
What is the notice requirement to terminate my lease?
A written notice of at least 60 days is required prior to your move-out date. Please refer to your lease agreement for full details.
What is your move-in process?
On move-in day, you will use our self-guided move-in process or meet our team to pick up keys, complete a home condition checklist, and review community guidelines. All move-in costs must be paid in full, renters insurance verified and utility accounts set up before keys are released. Return your inspection form within 24 hours.
What is your move-out process?
Before moving out, please schedule a walkthrough, return all keys and garage remotes, and ensure the home and yard are in original condition. Deposit processed within 30 days per state law.
Do you require a security deposit? How is it determined?
Yes, a security deposit is required at The Mabry. Please contact the leasing office for more information on the deposit.
Is my security deposit fully refundable?
Your deposit is refundable, minus any deductions for damages beyond normal wear and tear, outstanding balances, or cleaning fees. Refunds are processed within 30 days of move-out per applicable state law.
Do you require renter's insurance?
Yes. All residents must maintain renter's insurance with a minimum liability coverage of $300,000. Proof of coverage must be provided prior to or at move-in. We also offer coverage through Foxen.
What tour options are there?
We offer:
In-Person Guided Tour: Meet with a leasing professional.
Self-Guided Tour: Explore at your own pace during leasing hours.
Virtual Tour: View our community online anytime at www.livemabry.com.
What times are available for tours?
Tours are available during leasing office hours:
Monday-Friday: 10am-6pm
Saturday: 10am-5pm
Sunday: 1pm-5pm
Walk-ins welcome; we recommend scheduling in advance at www.livemabry.com.
What size apartments do you offer?
The Mabry offers 3 bedroom and 4 bedroom townhomes and single-family homes ranging from approximately 1381 to 1840 sq ft. Visit www.livemabry.com to explore all layouts.
What's the difference between your floorplan options?
Our townhome floorplans are a mix of 3 and 4 bedrooms, 2 stories with 2-car garages. Our detached single-family homes are a mix of 3 bedroom, 1-story homes and 4 bedroom, 2-story homes with 2-car garages. All floorplans come equipped with all appliances including washer and dryer, ceiling fans in every room, walk-in showers and tubs and large walk-in closets. Visit www.livemabry.com for full layout details.
Will I be able to see the actual apartment that I will be renting?
Absolutely -- we will do our best to show you your specific unit.
Which floorplans have the best natural light?
Our Anna detached single-family homes have a lake view in the backyard that maximizes natural light. Ask our leasing team for the sunniest options!
What is the typical ceiling height of your apartments?
Our homes feature 10-foot ceilings throughout.
Do any of your floorplans have a den or home office space?
Our Anna floorplan has a flex space usable as an office space or play area, etc.
What condition will my apartment be in at move-in?
Every home is professionally cleaned and inspected before move-in. Appliances and fixtures will be in like-new condition. Please complete your move-in inspection within 24 hours.
Can I request a specific floor or location?
Absolutely! We will note your preferences, corner lot, cul-de-sac, specific street, or larger yard. Our team will do their best to match you.
How long will the apartment I want be available?
Availability changes quickly! We recommend submitting your application and reserving a home as soon as possible. Contact our leasing office for current availability.
What happens if my preferred apartment becomes unavailable?
Our leasing team will present you with comparable alternatives matching your preferences for size, location or view as best as possible.
What is the lease renewal process?
We will notify you approximately 90 days before your lease expiration with renewal options. To renew, sign your renewal agreement online.
Utilities and Payments
How do I pay rent?
Rent can be paid securely through our online portal using debit, credit, ACH or eMoneyGram. Visit www.livemabry.com.
When is rent considered late?
Rent is due on the 1st of each month. A late fee of $200 will be applied if rent is not received by 11:59pm on the 1st.
What other fees am I responsible for?
In addition to monthly rent, residents are responsible for our Community Bundle of $175 which includes Internet, Landscaping, Trash, pest control and smart tech. Pet fees/rent are only applicable if you have pets. Electric and Water are paid directly to the utility companies; however, residents are charged back for common area utility usage with their monthly rent.
Can I break my lease? If so, what are the stipulations?
Early termination is possible with 60 days written notice. An early termination fee equal to 1 month's rent will apply along with a chargeback of any concessions that were applied within that lease term. Please review your lease or contact our office.
When/How should I set up my utilities?
We recommend setting up utilities at least 1 week before move-in.
Electricity: Jackson EMC
Water/Sewer: Gwinnett County Water
Trash (for bin delivery): Gwinnett County Solid Waste
Gas: N/A
Is the community wired for high-speed internet?
The Mabry is wired for high-speed internet. Internet is included as part of the Community Bundle at $75 per month.
Who are the internet providers?
Each home is already set up with Xfinity.
Is Wi-Fi available in common areas?
No.
Who do I set up electricity with?
Electricity is provided by Jackson EMC. Contact them at 770-963-6166 or www.jacksonemc.com. We recommend doing this at least 1 week before move-in.
Is maintenance offered?
Yes! Our professional maintenance team is available to assist. Standard maintenance is available Monday through Friday during business hours, and emergency maintenance is available 24/7.
How do I submit a maintenance or service request?
Submit requests through the online portal or email our leasing office at mabry@liverangewater.com. For emergencies, call 770-215-9377 immediately and follow the prompts for Emergency Maintenance.
How long is the average maintenance request?
Standard requests are typically completed within 24-48 hours. Complex repairs may take longer, and we will communicate any delays. Emergencies are prioritized.
Inside Your Home
Do you offer furnished or corporate apartments?
No.
Do your apartments have in-home laundry?
All homes include a full-size washer and dryer.
What finishes and appliances come standard?
All homes at The Mabry include:
Stainless steel refrigerator, range, dishwasher, microwave
Quartz countertops
Wood-style vinyl plank flooring in living areas
Subway tile backsplash, soft-close cabinetry
Do apartments have patios/balconies?
Select homes include either a balcony, an open yard space, or a fenced-in yard.
Can I have a grill on my patio/balcony?
Grills must be at least 10 feet from the home.
Can I sublet my apartment or put it on Airbnb?
No. Subletting and short-term rental platforms such as Airbnb, VRBO, or similar services are not permitted per your lease agreement.
Can I paint my walls?
Paint requests require prior written approval. Any approved colors must be returned to their original condition at move-out, or a repainting fee will apply.
Can I have shelves, curtains, posters, etc.?
Yes! Standard hanging using nails or small anchors is permitted. Excessive damage beyond normal wear and tear may result in deductions from your security deposit.
What smart home features are available?
The Mabry includes keyless smart locks for the front door. Residents are welcome to add compatible smart devices.
Are there USB outlets and modern electrical setups?
Our homes feature USB charging outlets in select locations. Contact our leasing team for details.
What happens if something breaks in my apartment?
Submit a maintenance request through the resident portal as soon as possible. Our team will address it within 24-48 hours. For urgent issues such as a water leak or HVAC failure, call 770-215-9377 immediately.
Community Amenities
What amenities does your community offer?
The Mabry is a neighborhood-style community with amenities including:
Outdoor gathering pavilion
Resort-style pool
Lake view walking trail
Dog park
What are the rules for the clubhouse amenities?
Amenity areas are for residents and approved guests only.
No glass in pool areas.
Guests must be accompanied by a resident.
Clean up after pets in all outdoor areas.
Observe posted hours and quiet hours.
Full community standards are in your lease and welcome packet.
What are the clubhouse hours?
There is no clubhouse.
Can I reserve the clubhouse for a private party/event? If so, is there a cost?
There is no clubhouse.
What are the pool hours?
The pool is open from dusk to dawn year round.
Is the pool open all year?
Yes! Open year-round, weather permitting.
Do you have outdoor spaces or green areas?
No.
Do you have elevators?
No. As a community of single-story and two-story homes/townhomes, elevators are not applicable. If you have accessibility needs, please contact our leasing team.
What is the parking like?
Each home includes an attached 2-car garage and private driveway. Additional guest/overflow parking is available at the pool area.
Do you offer reserved parking?
Parking is private to each home via your dedicated driveway and/or garage. Your home's parking is exclusively yours -- no separate reserved parking program.
What if I have 2 cars or a car and a motorcycle?
Each home includes a 2-car garage and driveway, accommodating 2 or more vehicles. Motorcycles are not subject to vehicle count limits.
Does the community offer on-site recycling?
Recycling is collected curbside on Tuesdays via recycling bins provided by Gwinnett Solid Waste when you set up that service. Please follow posted guidelines.
Where do I take my trash?
Trash is collected curbside on Tuesdays. Bins should be placed at the curb the night prior and returned to your property after pickup, no later than 9am.
Where do my packages get delivered?
Packages are delivered directly to your home, including the front door, porch, or similar designated delivery location.
Are there additional storage options?
No.
Is there somewhere for me to keep my bicycle secured?
Your attached garage is the ideal place to store bicycles securely.
Are there quiet hours?
Yes, Gwinnett County quiet hours are from 11pm to 7am daily. We ask all residents to be respectful and considerate of their neighbors on a regular basis.
When will I get access to amenities after move-in?
You will have full access to all amenities beginning on your move-in date. Your keyless smart lock access will be activated at move-in.
Pet and Guest Policies
Are pets allowed?
Yes! We welcome pets at The Mabry. We allow up to 3 pets per home. Breed and weight restrictions may apply. See our full pet policy for details.
What is your pet policy?
We welcome cats and dogs:
Max pets: 3 per home
One-time pet fee: $300 per pet
Monthly pet rent: $25 per pet
Breed restrictions apply. Contact us for details.
Yard responsibility: Residents must maintain a clean yard, including prompt pet waste removal.
All pets must be registered.
Can I bring guests to the pool and other amenity areas?
Yes! Each resident may bring up to 4 guests at a time. Residents are responsible for ensuring guests follow all community rules. Guests must be accompanied by a resident at all times.
Is there guest parking?
Yes! Guests may use your driveway and designated guest parking areas at the pool. Please be mindful of neighbors and avoid blocking driveways or fire lanes.
How long can a guest stay with me?
Guests are welcome to stay for up to 14 consecutive days without prior approval. Extended stays require written approval. Long-term guests may need to apply as an additional occupant.
Neighborhood Information
What neighborhood is your community located in?
The Mabry is nestled in Lawrenceville/Buford, offering the feel of a quiet residential neighborhood while still having easy access to many restaurants, shops and entertainment.
Are there grocery stores nearby? Are they within walking distance?
Yes! Nearby grocery options include:
Kroger
Publix
Sam's Club
Costco
and more
What local restaurants are nearby?
Nearby dining options include:
Fogo de Chão
Kani Hibachi Steakhouse
and many more popular restaurants
What coffee shops are nearby?
Nearby coffee options include:
Mood Cafe (onsite at The Mabry)
Starbucks
Dutch Bros
and more
What is there to do nearby?
Highlights near The Mabry include:
Top Golf
Andretti's
Mall of Georgia
and more
What is the nearest public transportation?
Residents enjoy easy access to:
Gwinnett County bus system
What is the commute like to [major employer/area]?
The commute from The Mabry to the nearest highway is approximately 4 minutes by car.
What schools are in the district?
The Mabry is served by the Gwinnett County School System:
Elementary: Woodward Elementary
Middle: Twin Rivers Middle
High: Mountain View High